Privacy & Cookies Notice

Last updated: 9 October 2026.

1. Controller and contact details

Vivaly di Kübra Onat, Via Jacopo Facciolati 47 TER, Padova, Italy. VAT no. 05719410283. For questions about personal data or to exercise your rights: info@vivaly.it.

2. Data collected

We process the contact details you provide, messages, booking and purchase information, and product or style preferences you voluntarily share. Photos, sizes and measurements are used where relevant to the requested service. The website may process technical data such as IP addresses and device information. Payments are handled by the providers identified at checkout: do not send card details through forms or messages.

3. Purposes and legal bases

We use data to respond to enquiries and prepare a quote, fulfil a service or order, and meet accounting and tax obligations. The legal bases are pre-contractual steps and contract performance, legal obligations and, for security and communication management, our legitimate interest in managing the business and preventing abuse. Promotional communications require consent where applicable: you may withdraw it at any time.

4. Required and optional data

Required fields are necessary to handle the request; without them we may be unable to respond or provide the service. Preferences and additional details are optional unless essential to the requested service. Do not enter unnecessary health information or other sensitive data.

5. Recipients and providers

Data may be processed by hosting and website management providers, including Wix, payment and communication services, professional advisers and delivery partners, as necessary. For purchases from third parties, we share only information relevant to the order. Authorities receive data when required by law. External websites and WhatsApp also apply their own privacy notices.

6. International transfers

Some providers may operate outside the European Economic Area. Transfers require a valid basis and appropriate safeguards under the GDPR, such as adequacy decisions or standard contractual clauses where applicable. You may request information on providers and safeguards by emailing info@vivaly.it.

7. Retention

Enquiries are retained to manage communication and any follow-up, for up to 24 months unless legal needs require otherwise. Contract and accounting data are retained for the periods required by law, normally 10 years for accounting records. Style information is not retained longer than necessary for the service; the stated maximum period for any body measurements is 12 months from the last service. Marketing data are used until consent is withdrawn, subject to records needed to register that withdrawal.

8. Rights

You may request access, correction, erasure, restriction and, where applicable, portability and objection. You may withdraw consent without affecting prior processing. Email info@vivaly.it: we respond within the time limits prescribed by the GDPR. You may complain to the Italian Garante per la protezione dei dati personali or the competent authority in your country.

9. Cookies and external content

The website uses technical tools necessary for its operation. Non-essential technologies, including marketing or analytics that require consent, are subject to the choices required by law. You can manage preferences through the banner and tools available on the website or through your browser. Embedded content and external services may apply their own technologies and privacy notices. Contact us for information about the cookies actually in use.

10. Minors and updates

Services are intended for adult clients. Do not submit personal data of minors through forms. This notice may be updated when services or tools change; the version published on this page is the current version.